Contact Us

Our office hours are 8am to 8pm (AEDT), Monday to Friday (excluding public holidays). To make a new claim, you can call 1300 934 934 anytime, 24/7.

Helping to keep our customers safe online

At WFI our fraud and security teams are continually working to better safeguard your personal information to protect you against scams. We constantly monitor and take action to increase security as required. We encourage our customers to contact us if they have any concerns.

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Business interruption claims

If your business has been affected by COVID-19 and you have business interruption cover, talk to us about making a claim on 1300 934 934.

There have been two test cases in relation to business interruption cover and COVID-19 impacts. Information about these test cases is available on the Insurance Council of Australia’s website.

Get in touch with us

Call us

Talk to one of our friendly team members.

Call 1300 934 934

Find a local rep

Search by postcode and find your local rep.

Our local reps

Request a quote online

Use our online form to request a quote and we’ll call you back.

Request a quote

Notify us of a claim online

Use our online form to notify us of a loss.

How to make a claim

Send an enquiry online

Use our online form to send us a message.

Make an enquiry

Complaints and disputes

Find out more about our complaints and disputes handling process.

Find out more

Need assistance?

Hearing impaired services

Call the National Relay Service teletypewriter on 13 36 77 and enter our phone number 1300 934 934 (8am–8pm AEDT, Mon–Fri, excluding public holidays).

Interpreter services

Find out about interpreting services available so you can talk to us in your language.

We want to hear from you

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