Contact Us
Our office hours are 8am to 8pm (AEDT), Monday to Friday (excluding public holidays). To make a new claim, you can call 1300 934 934 anytime, 24/7.
Helping to keep our customers safe online
At WFI our fraud and security teams are continually working to better safeguard your personal information to protect you against scams. We constantly monitor and take action to increase security as required. We encourage our customers to contact us if they have any concerns.
Business interruption claims
If your business has been affected by COVID-19 and you have business interruption cover, talk to us about making a claim on 1300 934 934.
There have been two test cases in relation to business interruption cover and COVID-19 impacts. Information about these test cases is available on the Insurance Council of Australia’s website.
Get in touch with us
Request a quote online
Use our online form to request a quote and we’ll call you back.
Notify us of a claim online
Use our online form to notify us of a loss.
Complaints and disputes
Find out more about our complaints and disputes handling process.
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